Delivery Policy - Welcome 2 Buy

At Welcome 2 Buy, we are planning on delivering a service that is fast, reliable, and hassle-free in Pakistan. Our Delivery Policy details how and when you should expect your orders to be delivered, so you can shop knowing you are fully confident about your orders being available.

1. Delivery Locations

We now serve the entire Pakistan in major cities and areas.
Isolated locations can be even more time-consuming, which is subject to the presence of couriers.

2. Delivery Time Frame

Time of courier delivery: 3-5 working days (only large cities Karachi, Lahore, Islamabad, etc.).
With a remote or rural destination: 5-7 working days.

Special or pre-orders can take a longer time to deliver, and this will be indicated clearly on the product page.

3. Delivery Charges

The prices of delivery depend on your place of residence and the weight/size of the product.
This could be free delivery either as a promotion or on some particular commodities.

4. Cash on Delivery (COD)

We provide Cash on Delivery (COD) service on most of our products in Pakistan.
COD orders can be charged a small handling charge; this will be displayed in the check-out.

5. Order Tracking

As soon as your order has been shipped, you will get a tracking SMS or email.
You can follow your order in real time till it is on your doorstep.

6. Delays and Exceptions

Although we do our best to be punctual, we can be delayed because of:

Courier issues
Weather conditions
Public holidays

In case your order is postponed, our customer service will inform you and will give you the new delivery schedule.

7. Contact Us

Questions regarding delivery are to be addressed to our support:

support@welcome2buy.com
03451023387

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